Host/Hostess

Location: Kansas City, MO
Date Posted: 12-17-2013
Host / Hostess
Welcomes and warmly greets guests on arrival. Answers telephone, takes reservations and manages the efficient and timely seating of our guests to a table that best serves their wishes. Assembles to-go orders as needed.

The Well, Lew's & Charlie Hooper's
Our primary mission at The Well Bar, Grill & Rooftop, Lew's Grill & Bar and Charlie Hooper's Bar & Grille is to exceed guest expectation with food, service and atmosphere. We want to provide an outstanding dining and drinking experience for our guest, each and every time. We thrive by providing excellent food and exceptional service to our guests in an excellent place at an exceptional value! By sticking to our primary mission we can achieve our secondary mission: to provide an excellent place to work for our employees. We strive to be a growth-oriented restaurant company, profitable not only to the owners, but for each employee as well. Our name should be recognized as a symbol of quality, integrity, and community.

All employees are expected to exhibit exemplary customer service skills, both with external customers, vendors, visitors, co-workers, and management staff. They are also expected to maintain an air of professionalism in their interpersonal relationships and personal grooming, exercise confidentiality concerning the affairs of the business, exhibit a willingness to learn, willingness to problem solve and willingness to step in to help others, and openly and actively participates in the direction of our Company.  We view each of these traits as performance indicators, and employee appraisals reflect each of these attributes as an element of performance upon which employees are rated.
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