Floor Person – PT – Nights & Weekends.

Location: Kansas City, MO
Date Posted: 02-20-2014
The Well Bar, Grill & Rooftop is looking for a Floor Person.  This position is part-time and is expected to work nights and weekends.  We are seeking someone with flexibility and a great personality.  A Floor Person helps keep order and make sure that everyone is safe and having a good time. This position may require checking I.D.s and cover charge at the door, making sure nobody is acting aggressively or destructively, protects property and equipment from damage, and other duties as assigned. If a person is acting in a dangerous or unseemly manner, the Floor Person’s job is to contact Management.
A good Floor Person will oversee the patrons inside The Well Bar, Grill & Rooftop and will see to it that no one becomes overly aggressive and spoils the party. At The Well Bar, Grill & Rooftop, the Floor Person will circulate throughout, be highly visible, and be easily identifiable as a Well employee. The Floor Person should continually evaluate the conduct and attitudes of each patron and watch for changes behavior. Let’s face it, drinking alcohol in a bar setting is designed to remove inhibitions and subtle behavior changes are expected. A Floor Person's job is to recognize the negative behavior changes and notify management if the behavior seems unacceptable. A good Floor Person will use eye contact and body language to let troublesome patrons know that their conduct is reaching the threshold for unacceptable behavior.
Our primary mission at The Well Bar, Grill & Rooftop is to exceed guest expectation with food, service and atmosphere. We want to provide an outstanding dining and drinking experience for our guest, each and every time.  The Well thrives by providing excellent food and exceptional service to our guests in an excellent place at an exceptional value! We also wish to provide an excellent place to work for our employees.  By sticking to our primary mission we can achieve our secondary mission.  We strive to be a growth-oriented restaurant company, profitable not only to the owners, but for each employee as well.  We are dedicated to complete satisfaction of each and every guest.  The name The Well Bar, Grill & Rooftop should be recognized as a symbol of quality, integrity, and community.

All employees are expected to exhibit exemplary customer service skills, both with external customers, vendors, visitors, co-workers, and management staff. They are also expected to maintain an air of professionalism in their interpersonal relationships and personal grooming, exercise confidentiality concerning the affairs of the business, exhibit a willingness to learn, willingness to problem solve and willingness to step in to help others, and openly and actively participates in the direction of our Company.  The Well views each of these traits as performance indicators, and employee appraisals reflect each of these attributes as an element of performance upon which employees are rated.
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